The Malta Financial Services Authority (“MFSA” or “the Authority”) has become aware that an entity is contacting consumers from the following email address [email protected] and misusing the details of the MFSA licensed company OKX Europe Limited. Fraudsters are falsely representing themselves as originating from OKX Europe Limited compliance personnel in an effort to deceive the public.

The Authority would like to inform the public that [email protected] is NOT the official channel of the MFSA licensed entity. [email protected] has NO association with OKX Europe Limited. The Authority would like to remind consumers to proceed with caution and carefully examine email addresses as these may closely resemble the official channels.

The email [email protected] therefore appears to be a clone of the legitimate entity and the public should therefore refrain from entering into any transactions or otherwise dealing with the false entity on any matters falling within the parameters of the Markets in Crypto-Assets Act (Chapter 647 of the Laws of Malta).

The MFSA would like to remind consumers of financial services not to enter into any financial services transaction unless they have ascertained that the entity with whom the transaction is being made is authorised to provide such services by the MFSA or another reputable financial services regulator. A list of entities licensed by the MFSA can be viewed on the official website of the Authority at https://www.mfsa.mt/financial-services-register/.

For more information on clone companies please refer to the Scam Detection Guidelines issued by the MFSA at https://www.mfsa.mt/consumers/scams-warnings/typical-scams/ and the MFSA scam awareness document to keep yourself informed on red flags. If you are a victim of a scam or think you might be dealing with an unauthorised entity or any other type of financial scam, first of all stop all transactions with the company and contact the MFSA at https://www.mfsa.mt/about-us/contact/ as soon as a suspicion arises.