The European Banking Authority (EBA) published today its fifth annual Consumer Trends Report, which provides an overview of the trends observed in 2016, the issues that will or could have an impact on consumers and other market participants and the areas where the EBA may take any action, if needed. The report covers all the products that fall under the EBA's consumer protection mandate, such as mortgages, personal loans, deposits, payment accounts, payment services and electronic money.

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