Acting as the central point of contact for the Authority, the Communications function handles all internal and external communications for the MFSA. The team promotes the Authority's work through media relations, community outreach initiatives, as well as digital platforms including website management, internal and industry newsletters, and social media. The function is also the designated brand guardian of the MFSA, managing its reputation and image on the various online and offline platforms.
The Comms Team communicates the MFSA's strategy through various channels and some of their responsibilities include generating content for the website and social media pages, the publication of the MFSA's annual report and NewsHub – the Authority's e-newsletter, and the management of internal communications through Team Talk, SnapComms, the Intranet and the organisation of Town Hall Meetings. The team also handles media relations, Freedom of Information requests, and organises events and webinars, and rolls out consumer education campaigns related to financial services.