Business Analyst

within Programme Management and Quality Assurance


Business Analyst

within Programme Management and Quality Assurance

  • Grade:

  • Type:

  • Job code:

  • Team:

    Change Management

About Programme Management and Quality Assurance

The Programme Management & Quality Assurance office is responsible for the setting up of a single, centralised framework, designed to ensure the implementation and delivery of key organisational projects and other change initiatives within the Authority. Programme Management is responsible to define best practice within the Authority and aims to standardize quality assurance and change management activities thus introducing economies of repetition in the execution of projects. The Programme Management team is key towards ensuring the completion of projects within budget and in the established timeframes.

The Role

As Analyst, you will be entrusted with the below duties and responsibilities:

  • Analyses, evaluation and documentation of business requirements;
  • Perform gap analysis of new requirements against existing operational framework;
  • Document all work in accordance with agreed standards;
  • Act as a central point of contact to project stakeholders in order to understand, gather and analyse their business requirements;
  • Understand stakeholders’ requests and provide on-going business support through the project lifecycle;
  • Liaise with the internal Data Management and Business Intelligence, Technology teams and/or third party vendors to ensure solutions are in compliance with the business requirements;
  • Support MFSA staff during User Acceptance Testing;
  • Work on multiple projects simultaneously;
  • Take responsibility of the overall progress of assigned tasks;
  • Perform any other related duties that may be assigned by the Change Manager or Senior Business Analyst from time to time.

About You

We are looking for candidates with solid academic background in business, IT and/or change management or an equivalent professional qualification.

The role calls for an academic qualification in a relevant field of study at National Qualification Framework Level 6 or better, duly certified by the Malta Qualifications Recognition Information Centre (MQRIC) or a widely recognised professional qualification at a comparable level.

You will also possess a minimum of two (2) years working experience in a Business Transformation environment as well as demonstrable management skills with a proven track record to lead a team.  

If you do not have the necessary academic or professional qualifications but you have at least seven (7) years of relevant experience in a related environment, we would still be interested in speaking with you. 

Candidates will be assessed on the following skills:

  • Must be proficient in business process improvements techniques, change implementation, requirements definition and stakeholder relationship management;
  • Must exhibit strong documentation and presentation skills;
  • Must be able to communicate with various team members in an effective manner;
  • Must be eager to learn and adopt best practices;
  • Must be able to facilitate remote and face to face meetings;
  • Must have good negotiation skills;
  • Must be a team player and actively promote team spirit;
  • Must be accurate and systematic in doing work;
  • Preferably should have a good knowledge of the financial services industry;
  • Knowledge of using JIRA will be considered an asset;


How to apply

or query further information

Candidates are to forward a copy of their Curriculum Vitae (C.V.) and an accompanying covering letter providing the motivation for the application to [email protected]

Other Important Information

The MFSA is an Equal Opportunities Employer as certified by the NCPE (National Commission for the Protection of Equality) and is committed to a policy of equal opportunity in all aspects of employment and will take care to avoid any form of discrimination in its recruitment procedures. The MFSA reserves the right to withdraw this call at any time and not to select any of the Candidates.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). Applicants should do so preferably at application stage or otherwise at the preliminary interview should an applicant be selected for such interview. Details can be obtained by accessing the National Commission for Further and Higher Education website on under MQRIC heading.

The MFSA shall ensure that any processing of personal data is in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), the Data Protection Act (Chapter 586 of the Laws of Malta) and any other relevant European Union and national law. For further details, you may refer to the Data Protection Policy on the MFSA webpage

Candidates are to note that the submission of any false statement/s or omission, even if unintended, may lead to the cancellation of their application and may render the candidate's appointment liable to termination.

Furthermore, please note that candidates may be asked to submit any documentation in support of the information provided, including but not limited to, proof of qualifications and Police Conduct Certificates.

Public Call- 411/2022